2,933 Responses

  1. Tiago

    Portuguese makes GPT translate to Brazilian Portuguese. You must use “European Portuguese pt-pt” to make it work properly

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    • admin

      Thanks for the feedback Tiago. I have now applied this change. Please try this after clearing your browser cache or running in Incognito mode. If still run into any issues, please let me know.

      Regards, Akbar

      | Reply
  2. salman

    salam alaykom va rahmat allah, dear Akbar, I went to translate today, but the site was not working at all. What is the problem, when inshallah it be fixed? Thank you for your very important action.

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    • admin

      Wasalm Salman, sorry for the trouble there. If you can please explain the issue in a bit more detail i.e. which part of the site is not working i.e. file upload, translation, download, etc, I can look into that promptly.

      Regards, Akbar

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  3. xuni

    Great thanks
    Today Yandex translator did not work

    | Reply
    • admin

      Sorry for the trouble. Are you clicking the “Translate” button after selecting language in the Yandex translator?

      Regards, Akbar

      | Reply
  4. a6point6

    Why cant i pay with paypal? Says it wont accept visa debet cards?

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    • admin

      This is mostly on the PayPal side. It will not accept certain Visa Cards, and I don’t know why. Probably something has to do with the way Bank internal works. What has worked in past for most of the users is that if you have PayPal account, first load Balance in your PayPal account using your Card and then on my website, pay using the loaded Balance. Other option is to use the Crypto payments.

      Sorry, for being of extra help. But not much I can do from this end except look for some other Payment gateway option soon – already in planning stage.

      Regards, Akbar

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  5. dave

    There many problem in the translation when this symbol is encountered ‘, I mean into the column with the results not in the original text, I usually translate in Italian we use a lot of these ‘, this bug is creating serious problem, using chat GPT paid.

    | Reply
    • admin

      Sorry for the trouble Dave. If you can probably share one or two source and translate sentences highlighting the problem, I can look into what may be causing this and will try to fix that promptly.

      Regards, Akbar

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  6. sup

    Hi I got this error after pay GPT.3 translation (######26242J)

    Error: rate_limit_exceeded:Rate limit reached for text-moderation-006 in organization org-###### on tokens_usage_based per min. Limit: 150000 / min. Current: 1 / min.

    What should I do?

    | Reply
    • admin

      Sorry for the trouble there. This was due to a bug in my moderation API implementation, which I have now hopefully resolved. Please try this again when convenient.

      Just a reminder that you are only charged for for a successful translation i.e. you will not be charged if translation fails due to any server errors.

      Regards, Akbar

      | Reply
  7. Tommy

    I tried to translate some subs from portuguese, but half of subtitles won’t uplod. I guess the problem is with those accent marks on some letters. Is there any way to fix that? Or is there any tool that will remove those marks?

    | Reply
    • admin

      Normally the accent characters should not cause any problem. Most probably these are tripping my encoding detection algorithm somehow – or may be file itself is not UTF-8 encoded? Would it be possible for you to share a copy of the subtitle file for further debugging/isolation?

      Regards, Akbar

      | Reply
  8. Tommy

    Great job, guys

    Is there an addon for KODI for this? Do you have in plans make an addon for KODI?

    | Reply
    • admin

      I thought Kodi supports SRT which is supported. Is there any particular subtitle format you are looking for?

      Regards, Akbar

      | Reply
  9. Anna

    Hi!
    A small feedback/bug report: when adding source subtitles in Spanish, the tool is removing every exclamation and question marks lines.
    Note that Spanish uses ¡text! for exclamation and ¿text? for questions, and when there are lines with those in the subtitles, these lines are getting deleted from the source (and as so, not being translated, no matter which service is used).

    example line so that you can replicate the problem:

    3
    00:00:32,000 –> 00:00:34,500
    ¡Hola!

    in this case lines 1, 2, and 4 are being correctly imported, but line 3 becomes fully blank.
    I hope this help you improve this so useful tool you give us!

    | Reply
    • admin

      Thanks for sharing the issue Anna. Unfortunately, I’m not able to reproduce this issue in a quick try. For me the line with subtitle text “¡Hola!” seems to be displaying and translating correctly. I have a hunch that this may be due to the File encoding format. Can you please check if the file you are trying to upload is actually UTF-8 (there are multiple online tools which can do that). If not, can you please try to first encode the file to UTF-8 and try this again.

      If possible, please send me the copy of the subtitle file (email address at the bottom of the page), so that I can investigate this properly.

      Regards, Akbar

      | Reply
  10. A. Sforzza

    thank you very much.

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  11. Roland

    Congratulations, the speed of translations are superfast! no what you changed but it Works! thx

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  12. Melany

    Hi, I have tried to translate and the moment after paying, I get the message that there was an error “Unfortunately, the translation process failed with the following error:
    Error: Translation doesn’t seem to be working correctly. Is the source and translation language pair valid and supported by DeepL? Or try changing translation mode to ‘Per-Line’ or ‘Auto-Line’. Please report this issue if you think it’s a server problem” my code is ##*******sxtBJqUwn

    | Reply
    • admin

      Hi Melany,

      Thanks for your message and sorry for the trouble. I replied in detail via email, but in case this helps others, it looks like you were not selecting the target language correctly. Since your subtitles are in Spanish, please choose a different target language. I will think about making the interface a bit more clear to avoid this confusion in the future.

      Regards, Akbar

      | Reply
  13. Lukas

    Thank you very much for the free Google Translate option. Would’ve been a pain to do it manually for over 200 subtitles. I wish you all the best in your future endeavors!

    | Reply
  14. garjnguyen

    Hello, I want to register an account and deposit money to use the Translator program with AI, but I can’t find the section to create an account and deposit money, please help me. Thanks.

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  15. TMI

    I’m not sure why, but the Google Translate option always translates the Norwegian ‘Nei’ [‘No’] to ‘In the’, and ‘Ja’ [‘Yes’] to ‘And’. Other than that, this is a wonderful tool, thanks!

    | Reply
    • admin

      Interesting! I assume you observe the same behaviour if you also translate directly at the Google (https://translate.google.com/)? If yes, then probably nothing I can do from my side other than to recommend to use Find/Replace feature on my website to fix these. Though I know it’s very context sensitive, so you have to probably review and fix this carefully.

      Other better option could be to report this to Google support directly and hope that they fix it soon.

      Regards, Akbar

      | Reply
  16. Manoel

    Olá akbar, primeiramente gostaria de agredecer pelo otimo trabalho que vem fazendo atraves desse site. Sou brasileiro e goataria de usar a tradução do chat gpt mas meu cartão de credito não é aceito pela plataforma da Paypal, existe outra forma de pagamento no momento para quem passa por isso? Você estuda adicionar outras fornas de pagamebtos para brasileiros no futuro(internaticional pix seria uma boa) ou não?

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  17. Rami

    Is that a spam or what? I paid, 3 times, the amount was deducted, and it wasn’t $0.38 as you said it was $1 every time, still didn’t get the file translated. What is that??

    | Reply
    • admin

      I’m sorry for the trouble in translation Rami! If you can please pass on your translation order-number, I will try look into this ASAP. Also, if you are not happy with translation, you can always open the dispute directly from the PayPal account too. Though I will be more than happy to sort it out here.

      Regards, Akbar

      | Reply
  18. TK

    Can this item be added to the translation?
    https://github.com/OwO-Network/DeepLX
    You can use Deepl for translation for free.

    | Reply
    • admin

      Thanks and interesting! In a quick scan, I think while this will work for a hobby project used by a single person, since this one exploits the Web front-end of DeepL to make the translate calls, I don’t think it will work on my website which is used by dozen of people simultaneously. There is a related warning in the github page too:

      “It is not recommended, because the immersive-translate will send many requests in a short time, which will cause the DeepL API to block your IP.”

      But it’s an interesting idea and will definitely read more about this and if there is a legitimate way to use it, I will definitely add this to my to-do list.

      Regards, Akbar

      | Reply
        • admin

          Thanks for keep sharing these interesting projects.

          This one definitely looks interesting, but looks like LibreTranslate is in very early stage of the start-up and their docs are very rudimentary and payment model a bit sketchy. The self hosted option unfortunately may not work that easily with my current hosting provider. In future (hopefully soon), once I move my website to some cloud hosting, I can look more into these side projects. For now, unless, their translation quality is way way good (like on DeepL or Azure level), I’m probably going to not put much effort in these. Thank you for your undestanding.

          Regards, Akbar

          | Reply

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