3,215 Responses

  1. Gintoki

    Can you put Filipino Language in chatgpt section?

    • adminDeveloper

      Sure, I have now enabled the support for Filipino language in ChatGPT translator.

      Regards, Akbar

  2. Hello. Not a big deal but I thought you’d like to know that the last couple times I translated an SRT file from English to Vietnamese using Google the last dozen or so lines didn’t translate even after manually scrolling through the file a second time even though I received the green text message “Great news! All subtitles translated successfully!”

    • adminDeveloper

      Hi GD,

      Thank you so much for pointing this out. I think this was a problem with some large files. The good news is that I was able to isolate and fix the problem. Also, with that I have now substantially improved the translation performance for Google and Yandex translators. Thanks again!

      Regards, Akbar

  3. great

  4. Hi, I used this fantastic service a couple of times before, but today it does not work. I first downloaded the automatic subtitle file from Youtube and uploaded it here as always. However, this time I get an error, like invalid file or so. I checked and yes, it looks like this site does not support sbv files. Cannot remember whether my earlier ones were also sbv and Youtube switched to a different format. Anyway, I then went to a website in order to convert the sbv to srt, it was done in a second, then came back here, uploaded it and got just the same error as before. Now, I am going to convert my file to other formats and try again. No idea, what has happened, translating my subtitles used to work flawlessly, but now I am afraid of all the work ahead, which will take hours… I hope this will work again soon, it was such a great help!

    • adminDeveloper

      Hi Dirk,

      Thank you for your feedback and sorry for the trouble. A standard SBV file should be supported and in my quick test it seems to be working as expected. I just downloaded a subtitle file from Youtube and then try to upload it and it seems to work. May be it’s the content of your file – but I don’t think it should make a difference.

      Would it be possible for you to send me a copy of your subtitle file for debugging?

      Regards, Akbar

  5. hi. 1, i add 5 files English translate to Vietnamese. 2, then i click Merge Translation each files. 3,when i ‘save as’ each file, it have both source and translated text. But when i ‘save all’ files, it just have 2 source text, don’t have translate text.

    • adminDeveloper

      Sorry for the late reply. Unfortunately, I can’t seem to reproduce this issue in my try. Can you reproduce this consistently? What browser and translator you are using?

      Regards, Akbar

  6. Ceclle

    Hi Akbar – we started using Whisper to auto generate SRTs and now when you translate ( in this case English to Afrikaans) it only translate 3/4 of the document? How do I fix this issue?

    • adminDeveloper

      Are you using Google Translate? If yes, can you please try manually scrolling through subtitles lines to see if the remaining half gets translated? If not, there are chances that you have hit some limit from Google Widget. Try running this incognito or try using Yandex.

      Regards, Akbar

  7. Hello. I am trying to translate English subtitles to Turkish and have some trouble. The format is .srt and for some reason it gives error when I upload multiple files. I am using Yandex to translate it. Let me know if this is a known issue or I am the only one with it. Can you please provide a solution for this. The estimated remaining time is increasing and eventhough it shows nearly finished it shows like 10-15 minutes for a really small file size such as 10 kib. Thanks!

    • adminDeveloper

      Sorry for the trouble Jous! Do you get any particular error message or it just slowly degrades in the performance where it starts taking very long for the translation? If you get an error, can you please share the error message please.

      Regarding the gradual slowness or decrease in performance, I don’t think it’s must under my control. Most of the time free translation widget providers like Google or Yandex, implement some filtering on their service to avoid excessive use/misuse of their service. So if you try to translate multiple files, it may get slow as they try to limit the overall translations coming from your machine. I think in that case you can either close your browser window and start one and see if that helps.

      Regards, Akbar

  8. pandrea claudiu

    my friend,i want to buy ,and not work,why,because i have visa?

    • adminDeveloper

      Sorry for the trouble Pandrea. If I get this right, you are trying to top-up Balance using PayPal credit card option? If yes, then I have noticed that certain Credit/Debit Cards don’t work on the PayPal (nothing on my end to control that). What have worked in past for some people is that you can link you card to the PayPal account, and first load Balance in your PayPal account using that card. The you can top-up balance on my website using that PayPal account balance. Hope that works.

      PS. I have now also enabled support for crypto payments. So that’s also an option if you have access to crypto-currency.

      Regards, Akbar

  9. Thinh

    Is there an option to restore sessions when needed? I do download files when I translate them to Vietnamese but the next day when I upload it, the Vietnamese characters all returned errors (seems like an encoding problem for Vietnamese characters).

    • adminDeveloper

      Thanks for reporting this issue. Yeah, there was definitely some encoding issues with the saved files. This issue is hopefully now fixed, and any downloaded files should now contain the correct text encoding.

      Regards, Akbar

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