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If you have any questions, comments or suggestions please fee free to share your feedback by filling the form below in Feedback & Comments section.
Note: By default all of your comments and feedback are made public and visible on this page. If you want to share something in private, you can email me at gakbar {at} gmail {.} com, or you can mention this in your comments text.

Hello,
I’ve used your basic translation service for (mostly) English to Vietnamese translations. Not sure how good they are as I am not a fluent Vietnamese reader but I assume they aren’t great considering I have used Google Translate for other translations between English and Vietnamese – I don’t supposed you might have an idea what other maybe better options might be available for translation between English and Vietnamese?
Although I genuine question it’s not the primary reason I am messaging you which is if you have any idea why translation speeds over the last couple weeks have decreased a lot. Having started a transaction prior to writing this it is now only at 35% and will undoubtedly stop with notification of errors. Although I can largely resolve this by manually forcing the file to scroll to the end it is strange and was also an issue using the similar service at substranslator [dot] com which is also having other issue and completely inoperable at the moment.
Thank you for the service and any feedback you may have.
GD
Hi Yoric,
Thanks for your feedback. Regarding your first question on the translation quality of Google Translate and other for English to Vietnamese, I can’t say for sure how correct this is. But for my native language, I think I find the translation provided by Microsoft and DeepL API, a bit more on the better side. These are still far from perfect and requires manual editing after the translation to make the translation reasonable for users. But this machine translation does give some head start.
Regarding the slow translation speed query, a few other users have reported about this and I have tried to optimise too recently. Another limiting factor which may trigger sometime is that Google Translation widget imposes its own speed and restriction limits based on user IP. These gets more tight as you do lot of translations. I guess their server is trying to avoid exploits of their free translation service. But obviously none of this is in my control. I would suggest that you try to manually scroll through the page in case you get any slow speed and then click on the “Translate” button again. The second or third translation is usually very fast in my experience. I know this is not perfect solution, but I will keep exploring ways to improve this.
Regards, Akbar
Ai dont work, i got error
What error you are getting? If you can share that error, I can look into this promptly.
Regards, Akbar
Hello dear friend, I want to pay for ChatGPT Translation feature, but I can’t pay via paypal due to regional reasons, can you add a new payment feature? For example: alipay
Thanks for getting back to me and sharing the interest. I will definitely think about supporting other payment gateway pretty soon.
Regards, Akbar
Hello: Akbar. I would like to pay for ChatGPT Translation function, My PayPal account is working well, but I tried several times, still cat not pay here.
Hmm… What error(s) do you get when selecting the payment? I can’t seem to find any failures for your user in my website logs, so can’t see what’s going wrong here.
Regards, Akbar
Hello! I’ve downloaded the file but it’s not working anywhere, and it’s not a .SRT file, can I have some help please ? Thanks
Sorry for the trouble. If you can share the first few lines of the file, I can see what’s wrong with it.
Regards, Akbar
Good morning, Akbar!
Unfortunately, the payment via PayPal is not working at all. How else can I top up my balance on such a fantastic service?
Sorry for the trouble. Do you get any particular error on top-up? I just tried, and it seem to be working for me. If you can share the exact error details, I can see what else can be done to fix this quickly.
Regards, Akbar
Hi I want conact with you by whatsup so I can Buy a custom version
I wait your reply
Sorry, don’t use WhatsApp, but you can email me any questions or queries. This email address is at the bottom – just remember to fix the “@” and “.” characters (as trying to avoid email spam here).
PS. I’m not sure I can build any custom versions, but happy to first hear about your query.
Regards, Akbar
hello, we use your software a lot. Thank you for developing it. I have a question. I have a project srt file with English subs. We have had to edit the project further and added some Ukranian language. I have the English translation for this, but my question is this. Can I add new text before, in the middle and at the end of the current .srt file ?? Please do let me know.
Thanks for the feedback. For your query, if I understood this correctly, you are looking for Subtitle Editor, which lets you insert new subtitle rows in an existing subtitle file. If yes, I think there are some really good subtitle editors out there (most of these are free). Just search something like “Subtitle Editor” or “Online Subtitle Editor”, and you should find dozen of really good software which does the job you are looking for. I hope this help. I haven’t used any personally, so can’t make an exact recommendation here.
Regards, Akbar
Hello, dear friend, make a website application and make it for faster translation of movie subtitles
Thanks! It’s already on my to-do (or wishlist). Let’s see how soon I can get enough free time to work on this one.
Regards, Akbar
https://www.syedgakbar.com/projects/dst
Add translation support to Emoji via Yandex translator
Interesting! Never heard of that. While I think this might work for the translation itself, it may not play well in most (if not all) video players. As most of the subtitles formats are text translators and don’t support a large set of emojis. I will however add this to my exploration list to see if it can work somehow.
Regards, Akbar