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If you have any questions, comments or suggestions please fee free to share your feedback by filling the form below in Feedback & Comments section.
Note: By default all of your comments and feedback are made public and visible on this page. If you want to share something in private, you can email me at gakbar {at} gmail {.} com, or you can mention this in your comments text.
Pls Akbar Sir, I Want to Subtitle Converter : Hindi to English – But till now not working now. so pls help me…
Sorry for the trouble! Can you please explain exactly what part of the translation process is not working? Is it the file-upload, translation, or file download after translation? If it’s the translation part which is failing, I would appreciate if you can describe any errors or issues you got, so that I can isolate and fix the problem.
Regards, Akbar
You’re amazing. I love your work! Thanks for doing this. It’s very useful.
It often doesn’t work and most files won’t load. I try to upload srt files but it says: Subtitle file parsing failed with message: Invalid time format at line#: 2 1
Sorry for the trouble. From the error message, it appears that this is not a valid.SRT file format. Can you please share the first few lines of the file here for further debugging and confirmation?
Regards, Akbar
Hi Akbar. You have very cool programs. Could you add subtitle translation to Ukrainian in DeepL translator? I will be very grateful to you
Thanks for the feedback Nikita. I have now enabled support for the Ukrainian in DeepL translator. Please either clear your browser cache or open the website in Incognito mode to fetch the latest changes.
Regards, Akbar
saluut…nu mai imi apare dupa ce dau save, fisierul tradus jos in stanga. ce sa fac ?
Do you mean you can’t see the downloaded file? If yes, can you please check in your browser download folder and see if it’s there?
Regards, Akbar
Hello I’m still waiting for my confirmation link email to get my file #2B2814114L3309717
Hi Jeffery,
Sorry for the trouble. It looks like your payment for the paid translation failed, and thus it was not processed. This is most probably a problem with some credit card payments, which are rejected by the PayPal server. If possible, please try using the PayPal Account instead for the payments.
PS. You were not charged against your card, so any charged amount will be auto returned back to your bank/card by PayPal. If this is not the case, please do let me know.
Regards, Akbar
Hi Akbar, I tried your translator with DeepL. It actually translated the same way like if I paste a srt file into DeepL input form and get the output. Subtitle documents in srt format are actually hard-wrapped plain text with time codes. DeepL doesn’t translate sentences divided by new lines well, it considers the individual lines to be separate sentences. If we want to get the best result, the text of the subtitles should be shrinked first (new lines removed), then translated, then divided by new lines again. This is not that easy like just pushing the whole text through DeepL API and showing the result, but it would be a really added value worthy of payment.
Hi Robert,
Thanks for trying this out, and for your feedback. I fully agree with you regarding the translation quality issues with line breaks, which is already on my to-do list to improve. However, as you appreciate, splitting the sentences back at the right spot to match the timing in the translated text is not that easy, and in most cases requires will require a custom processor which is different per target language. However, I will experiment with this idea and will see what kind of results I get.
Regards, Akbar
Maybe line breaks after a certain number of characters per line would be good enough. The output translation usually needs manual check and correction anyway, so a user can still polish it to perfection.
Right, that may work in most cases. Except sometimes this may cause the sentences to go out of sync with the video, and it may not be obvious when only editing the subtitle (without looking at the video itself). But I will see if I can make this optional choice to give the option to the users where it can help in most of the cases.
Hi, this page has stopped working. Noting happens after uploading a file.
I have used this tool many times before but now it´s dead, I have tried in both Firefox (as i normally use) in Microsoft Edge and in Google Chrome, and both with and without browser add-ons, and i have tried both normal and in Incognito mode but nothing of it make any difference
Sorry for the trouble Jorgend. Something is definitely broken, but I’m having difficulty in reproducing this behaviour. As I said to Sam down below, would it be possible for one of you to share the console log while it’s in this broken state?
Regards, Akbar
HAd the same problems last few days – maybe it started after chrome browser updated. Can this screendump help you? .. thanks Ian
https://drive.google.com/file/d/1ZyViA0IbS8QbWNYEEzlQx3u67cMeFBuJ/view?usp=sharing
Thanks! I think I have now isolated the issue. Can you please try again in a new window and see how it goes.
Regards, Akbar
It looks like the same. Doesn’t go to translate-page..
here anew dump -different .srt-file
https://drive.google.com/file/d/1mreFdnZbt3w72aICxwBc6eMz42yEcpCi/view?usp=sharing
ian
Can you please try accessing this via HTTPS if not already doing so. That is try to access it via following link:
https://www.syedgakbar.com/projects/dst
Regards, Akbar
Hi and thank you for a great page! The subtitles translator doesn’t work properly for me since a couple of days. I drop files (or click and add them) but nothing happens after that. I have tried several subtitle files and they all have the same problem. Is this a known error?
Sorry for the trouble Sam. Could this be related to your recent browser or plug-in updates? From the description, it looks like something is blocking initialising of the translator components. Could you try any other browser, or run into Incognito mode (which blocks most of the extensions) and see how it goes?
Regards, Akbar
I used Chrome. I have now tried Chrome incognito mode and Edge. Still the same problem. When I drag and drop the subtitle file the name of the file is visible in the window (see link), but then nothing more happens. https://flic.kr/p/2nD8UPp
Thanks Sam for the screenshot. This one is indeed in weird state where it seems to be running into some browser issue when uploading file. Would it be possible for you to look at the console messages and share any errors you see. More details about how you can access the Console log in Chrome can be found here:
https://developer.chrome.com/docs/devtools/console/log/
Regards, Akbar
I don’t know what you (or I) did, but now it works again! =)
Thanks, Sam for getting back to me. One of the users help me diagnose the issue, and I think that particular problem is now fixed.
Regards, Akbar
Hi, this page has stopped working. Noting happens after uploading a file.
I have used this tool many times before but now it´s dead 🙁
Sorry for the trouble. I can’t seem to reproduce this issue. As I suggested above, Could you try any other browser, or run into Incognito mode (which blocks most of the extensions) and see how it goes? Once I know what’s blocking/breaking this, I can look into fixing this more appropriately.
Regards, Akbar