Hi, I have subtitle files extracted from an MKV BluRay, they come out as sup-files. SUP-files are not supported on your translator page. Any chance you can built in support to translate those (or convert to srt first)?
Hi, I don’t support the SUP file format (yet), so I guess you best chance here is to first convert this to the SRT file. Looks like there are many online and offline tools which can easily do that. Just search “Sup to Srt” converter on Google and you will find the few tools to try on.
I assume you are using Google Translator? If yes, probably try after few minutes. Sometime Google Translation widget stops working intermittently to avoid excessive (misuse)use. If the problem persists, can you please share a copy of the subtitle file for debugging?
If you are using any other translator, please share the details and happy to help you.
Sorry, what kind of symbols are causing the problem? If you can explain this in more detail, probably with some example, I can see what can be done here.
Salen símbolos o letras que no son ni del abecedario turco ni del español, pudieran ser del ruso pero no lo se ciertamente.
Yo pongo el archivo y lo escribe en parte con ese tipo de letras y luego la traducción igual. No se si podría mandar foto de algún modo.
Are these odd characters at the start of the subtitle file only, or these are before/after every line? Just trying to understand what could be going wrong here. You can either email me the subtitle (or part of it) or its screenshot at my email address (link available in the footer section of the web-page).
¿Cual es el mail? tampoco sale correctamente en la pagina.
adminDeveloper
It’s at the footer section of the website. Just remember to replace the “@” and “.” symbols in the email before sending it to me. This is done to avoid reading of email address by bots – to deter spam emails.
Regards, Akbar
MARIA ANGELES TRUEBA ALVEAR
Hola de nuevo.
Algo va mal con la pagina. Siguen saliendo simbolos cuando yo pongo una palabra acentuada, cuando las letras no son las del alfabeto español o ingles. Es algo que pasa incluso en estos comentarios que le escribo, de hecho, son los unicos comentarios que salen con letras raras o simbolos. Antes no me pasaba, debe ser algo que hay nuevo en la pagina y que hay que clicar para que funcione.
Gracias
adminDeveloper
Hi Maria,
Sorry for the trouble there. From your description, it appears that encoding of the web-page is probably not correct? Did you recently installed any extensions or widget which would auto translate the page? I would also suggestion, opening the website in the Incognito mode or in different browser (Edge, Firefox, Safari, etc) and see if that helps.
Regards, Akbar
María Ángeles Trueba Alvear
Hola!
Trabajo con Safari y siempre ha sido con ese navegador, y no he instalado nada nuevo, que yo sepa… donde puedo ver cual es la configuración que debiera tener para que se ve correctamente? Por si acaso cuando arreglaron mi ordenador tocaron algo de eso.
Gracias
See what’s the “Default Encoding” and can see if changing it to UTF-8 does any help? Also, just for testing sake, I would suggest to try this in any other latest browser (Chrome or Firefox) and see if that helps.
Thanks! I think these are encoding symbols which were not previously being handled properly. This should now be fixed, but in case any of you are still having problems, please do let me know.
I tried with few ASS file formats and these are loading fine. Can you please try with any other ASS file or is it possible to send me a copy of the file for debugging?
Is it possible to download the original and translated subtitles separately? That is, if I don’t need the original English subs, and my goal is to save only subtitles translated into Spanish, can I do it?
Hi Zoe, yes, when you download the translated subtitles, it by default contains only the translated subtitles. You can optionally also download a merged subtitles – containing both source and translated text, but the default is translated subtitles only.
thank you!
Hi, I have subtitle files extracted from an MKV BluRay, they come out as sup-files. SUP-files are not supported on your translator page. Any chance you can built in support to translate those (or convert to srt first)?
Hi, I don’t support the SUP file format (yet), so I guess you best chance here is to first convert this to the SRT file. Looks like there are many online and offline tools which can easily do that. Just search “Sup to Srt” converter on Google and you will find the few tools to try on.
Regards, Akbar
best
the connections okay why often the translations failed dozen of lines? Thanks.
I assume you are using Google Translator? If yes, probably try after few minutes. Sometime Google Translation widget stops working intermittently to avoid excessive (misuse)use. If the problem persists, can you please share a copy of the subtitle file for debugging?
If you are using any other translator, please share the details and happy to help you.
Regards, Akbar
salen simbolos tanto en los subtitulos originales como en los traducidos. ¿Se puede solucionar de algun modo?
Sorry, what kind of symbols are causing the problem? If you can explain this in more detail, probably with some example, I can see what can be done here.
Regards, Akbar
Salen símbolos o letras que no son ni del abecedario turco ni del español, pudieran ser del ruso pero no lo se ciertamente.
Yo pongo el archivo y lo escribe en parte con ese tipo de letras y luego la traducción igual. No se si podría mandar foto de algún modo.
Are these odd characters at the start of the subtitle file only, or these are before/after every line? Just trying to understand what could be going wrong here. You can either email me the subtitle (or part of it) or its screenshot at my email address (link available in the footer section of the web-page).
Regards, Akbar
¿Cual es el mail? tampoco sale correctamente en la pagina.
It’s at the footer section of the website. Just remember to replace the “@” and “.” symbols in the email before sending it to me. This is done to avoid reading of email address by bots – to deter spam emails.
Regards, Akbar
Hola de nuevo.
Algo va mal con la pagina. Siguen saliendo simbolos cuando yo pongo una palabra acentuada, cuando las letras no son las del alfabeto español o ingles. Es algo que pasa incluso en estos comentarios que le escribo, de hecho, son los unicos comentarios que salen con letras raras o simbolos. Antes no me pasaba, debe ser algo que hay nuevo en la pagina y que hay que clicar para que funcione.
Gracias
Hi Maria,
Sorry for the trouble there. From your description, it appears that encoding of the web-page is probably not correct? Did you recently installed any extensions or widget which would auto translate the page? I would also suggestion, opening the website in the Incognito mode or in different browser (Edge, Firefox, Safari, etc) and see if that helps.
Regards, Akbar
Hola!
Trabajo con Safari y siempre ha sido con ese navegador, y no he instalado nada nuevo, que yo sepa… donde puedo ver cual es la configuración que debiera tener para que se ve correctamente? Por si acaso cuando arreglaron mi ordenador tocaron algo de eso.
Gracias
Hmm… in that case I’m not really sure about encoding an issue here. But you can double this anyway:
https://support.apple.com/lt-lt/guide/safari/ibrw1075/mac
See what’s the “Default Encoding” and can see if changing it to UTF-8 does any help? Also, just for testing sake, I would suggest to try this in any other latest browser (Chrome or Firefox) and see if that helps.
Regards, Akbar
It doesn’t works on .ass files. It says “This is not a valid subtitle file”
Can you please share your .ASS file first few lines here so that I can understand what’s tripping the file parser?
Regards, Akbar
Apagando a letra chinesa no início da numeração funciona perfeitamente.
Thanks! I think these are encoding symbols which were not previously being handled properly. This should now be fixed, but in case any of you are still having problems, please do let me know.
Regards, Akbar
Hi, it seems that ass is not supported now?
Running into any particular issue when trying to upload the ASS file? If you get any error, can you please share that here so that I can look into it?
Regards, Akbar
this is not a valid subtitle file
I tried with few ASS file formats and these are loading fine. Can you please try with any other ASS file or is it possible to send me a copy of the file for debugging?
Regards, Akbar
Very good.
Many thanks!
Hi! Thank you for such a great tool!
Is it possible to download the original and translated subtitles separately? That is, if I don’t need the original English subs, and my goal is to save only subtitles translated into Spanish, can I do it?
Hi Zoe, yes, when you download the translated subtitles, it by default contains only the translated subtitles. You can optionally also download a merged subtitles – containing both source and translated text, but the default is translated subtitles only.
Regards, Akbar