Many thanks for your great job. I have to ask you why, today, I can’t upload any file? It appears Error 6, and I have to remove the file. I tried with many verified files, but the answer is the same. I translated yesterday some .srt files and it worked fine. But not today. What happens?
Regards, Ariadna
Thanks for reporting this back to me. Looks like something has gone wrong with the service provider for my website. I’m looking into this and will update you once it’s back to normal.
Hi!
I want to report an issue. Upload 5 subtitles, translate them and save “save all”. With the archive.
Then upload another 5 files and translate and save them. And bingo! An archive with the same FIRST 5 files is downloaded!
Moreover, if you upload more others, then instead of them also downloaded the archive with those first files.
Thanks for the feedback. I can’t seem to reproduce this issue, but I think I have an idea of what may be going wrong. When you download a batch of subtitles, it’s downloaded with the same file name. So maybe your future downs are not being overwritten somehow, or you are probably looking at the wrong files in the download folder? Can you try please to rename/move the existing .zip file in the downloaded folder before uploading a new batch and see how it goes?
Thanks Sasha! Even though I can’t reproduce this issue, I have deployed a possible fix that may avoid this problem. Can you please try this again when convenient and see how it goes?
Thank you for caring! Unfortunately, it didn’t help, the same archive was downloaded. And I downloaded in the evening, and the date of the files are in the morning.
And as you can see, the files do not even look like the ones I translated today. Downloaded 1-2-3-4-5, but I translated 11-14.
Okay, maybe it’s the browser then! I just translated and downloaded in Opera and all works well and this bug does not appear. Then just know that in Firefox this is possible for people 🙂
adminDeveloper
Okay, great! I was going to to ask you to try to switch the browser. I will see if I can isolate this issue using Firefox and if so will work on the fix.
I can’t upload eny file!!
what should I do??
Sorry for the trouble. I’m looking into this issue right now.
Regards, Akbar
Same here, no matter what file I upload, all result in “Error 6”
Thanks for your patience. This issue should now be resolved.
Regards, Akbar
Many thanks for your great job. I have to ask you why, today, I can’t upload any file? It appears Error 6, and I have to remove the file. I tried with many verified files, but the answer is the same. I translated yesterday some .srt files and it worked fine. But not today. What happens?
Regards, Ariadna
Thanks for reporting this back to me. Looks like something has gone wrong with the service provider for my website. I’m looking into this and will update you once it’s back to normal.
Regards, Akbar
thax so match
Thank you,
Works well for me also.
Keep up with the good work.
it work for me well translated and saved thanks more
Hi!
I want to report an issue. Upload 5 subtitles, translate them and save “save all”. With the archive.
Then upload another 5 files and translate and save them. And bingo! An archive with the same FIRST 5 files is downloaded!
Moreover, if you upload more others, then instead of them also downloaded the archive with those first files.
Thanks for the feedback. I can’t seem to reproduce this issue, but I think I have an idea of what may be going wrong. When you download a batch of subtitles, it’s downloaded with the same file name. So maybe your future downs are not being overwritten somehow, or you are probably looking at the wrong files in the download folder? Can you try please to rename/move the existing .zip file in the downloaded folder before uploading a new batch and see how it goes?
Regards, Akbar
Well, of course I checked before I wrote here. Downloaded the same archive with the same files. And the archive have the same size
Thanks Sasha! Even though I can’t reproduce this issue, I have deployed a possible fix that may avoid this problem. Can you please try this again when convenient and see how it goes?
Regards, Akbar
Thank you for caring! Unfortunately, it didn’t help, the same archive was downloaded. And I downloaded in the evening, and the date of the files are in the morning.
And as you can see, the files do not even look like the ones I translated today. Downloaded 1-2-3-4-5, but I translated 11-14.
[img]https://i.13.yt/2022/11/03/1667496913-9922.jpg[/img]
[img]https://i.13.yt/2022/11/03/1667496913-8023.jpg[/img]
Okay, maybe it’s the browser then! I just translated and downloaded in Opera and all works well and this bug does not appear. Then just know that in Firefox this is possible for people 🙂
Okay, great! I was going to to ask you to try to switch the browser. I will see if I can isolate this issue using Firefox and if so will work on the fix.
Regards, Akbar
THANK YOU!! ! ! !!!
Thank you so much ❤️❤️It works really well for me.
thank you
hi thanks