Sorry for the trouble there. Which translator you are using? From your description, it looks like a translator issue, which is normally not under my direct control. I would suggest changing the translator and/or the model and see if that makes any difference.
PayPal seem to restrict some type of cards in few regions on my website. I still don’t know why, but I would suggest to first load balance in your PayPal account and then try to top-up form that already loaded balance. Otherwise, you can try Stripe which support popular Credit/Debit Cards transactions too.
I am trying to translate chinese srt file to english, but it’s not working. It stucks at 20% or 10% or 40% , etc. It’s not the same case for all the chinese srt but about 50% of chinese srt files have the same issue. Can you please check. One of these files is :- https://drive.google.com/file/d/1BzbVvgIOJtvXXXXXXX/view?usp=sharing
Thank you for reporting this back to me and sharing a sample file. This is really of help. Unfortunately, I don’t have a solution/fix for you at the moment.
It’s an interesting one because here the translation widget seem to be all working fine, except that Google Translator for some reason decides to not translate majority of the rows. I played with it and tried to trigger the changes manually, but nothing seems to be of help. If I translate the content to some other language first using other translator like Yandex or Gemini, then Google translate it fine afterwards. I think this has to do something with the Tradition Chinese content on an English website. I will keep exploring the workarounds, but for now, I would suggest to try any of the other available translator.
If you are looking for free one, Yandex seem to do the translation of this file correctly. Though I’m not sure about the overall quality of it.
Thank you again for this service and the free and premium options – truly one of, if not the most, all round, reliable sites for subtitle translations.
Although the error message for translations that aren’t complete suggests one’s Internet connection I am inclined to think it is something within the original file such as a ‘character’ – visible or not – or formatting. It’s not something I’ve looked deeper into but it definitely seems to be specific files causing the problem.
Do you happen to have additional information regarding that possibility?
Thanks for the nice comments and sharing your issue. Well, the error message you get could be many thing. It’s just a generic error when the translator is not able to fully translate the file. While, internet connection is most of the time reason, it could be due to various other reasons too, e.g.:
– When using Google and Yandex, the translation is normally rate-limited – by user session and/or the IP.
– Translation may be skipped for few lines if these are not of the language of the overall page/content.
– It might also fail due to problem with some bug in my code which tries to workaround limitation of only visible content translation.
If you can provide me a link of subtitle file where you are consistently running into an issue, I’m happy to investigate further and try to fix it properly.
I’ll try to save the file next time I have the same/similar issue although I am leaning toward point number two: “– Translation may be skipped for few lines if these are not of the language of the overall page/content.” If only with the technology we have today error messages couldn’t be more specific.
Yeah, you are right. Most of the error messages can be improved to guide user on what went wrong there. I will try to improve these messages in near future. Thanks for your suggestions and persistence.
My “If only with the technology …” comment wasn’t intended as a criticism of you but rather the difficulty in narrowing some errors down – I assume that is not entirely the programmers failing.
I just translated 10 srt files and got the error message “Translation failed for more than 50% of lines. This
could be due to couple of reasons, like …” so I translated them individually to see which one was causing the message but they all translated without an error message that way. So likely points 2 and or 3 I suppose.
AkbarDeveloper
Thanks for the clarification and I totally see your point. The overall message can be improved for sure, but here are few more info to help you handle these errors better:
1) When you get the error message like “Translation failed for more than 50% of lines…” in a multi translation, the culprit is the file current selected and visible in the editor panel.
2) When a batch translation fails, you can still download and use few of the files which are already translated i.e. you don’t normally have to re-translate each and every file again.
Thank you for sharing your feedback and scenario. I will definitely try to improve the flow and error message in near future.
Regards, Akbar
Oliver Sánchez
HI.this translation was partialy translated and with many sincro issues
Balance_Translation
C5uHmydf4XZXXXXX
Invoice 44676
Sorry for the trouble. Looks like the re-try failed and messed up the timing sync. I will investigate what went wrong there, but have issued full refund to start with.
It depends on the underlying model of each translator. The newer models bring in better translation quality but at the increased overall cost. Also, it varies from language pair to pair, so I would suggest to explore this for a subset of your subtitles.
Thanks for the feedback Pedro. Yeah, it’s mostly due to the real world users like you who have forced me to support this in all the various translators 🙂
Traditional Chinese characters are often intermingled with simplified Chinese characters in the results.
Sorry for the trouble there. Which translator you are using? From your description, it looks like a translator issue, which is normally not under my direct control. I would suggest changing the translator and/or the model and see if that makes any difference.
Regards, Akbar
Why my PayPal is not accepted for translation payments
PayPal seem to restrict some type of cards in few regions on my website. I still don’t know why, but I would suggest to first load balance in your PayPal account and then try to top-up form that already loaded balance. Otherwise, you can try Stripe which support popular Credit/Debit Cards transactions too.
Regards, Akbar
I am trying to translate chinese srt file to english, but it’s not working. It stucks at 20% or 10% or 40% , etc. It’s not the same case for all the chinese srt but about 50% of chinese srt files have the same issue. Can you please check. One of these files is :- https://drive.google.com/file/d/1BzbVvgIOJtvXXXXXXX/view?usp=sharing
Thank you for reporting this back to me and sharing a sample file. This is really of help. Unfortunately, I don’t have a solution/fix for you at the moment.
It’s an interesting one because here the translation widget seem to be all working fine, except that Google Translator for some reason decides to not translate majority of the rows. I played with it and tried to trigger the changes manually, but nothing seems to be of help. If I translate the content to some other language first using other translator like Yandex or Gemini, then Google translate it fine afterwards. I think this has to do something with the Tradition Chinese content on an English website. I will keep exploring the workarounds, but for now, I would suggest to try any of the other available translator.
If you are looking for free one, Yandex seem to do the translation of this file correctly. Though I’m not sure about the overall quality of it.
Regards, Akbar
thanks a lot Akbar
Hello Akbar,
Thank you again for this service and the free and premium options – truly one of, if not the most, all round, reliable sites for subtitle translations.
Although the error message for translations that aren’t complete suggests one’s Internet connection I am inclined to think it is something within the original file such as a ‘character’ – visible or not – or formatting. It’s not something I’ve looked deeper into but it definitely seems to be specific files causing the problem.
Do you happen to have additional information regarding that possibility?
Thanks for the nice comments and sharing your issue. Well, the error message you get could be many thing. It’s just a generic error when the translator is not able to fully translate the file. While, internet connection is most of the time reason, it could be due to various other reasons too, e.g.:
– When using Google and Yandex, the translation is normally rate-limited – by user session and/or the IP.
– Translation may be skipped for few lines if these are not of the language of the overall page/content.
– It might also fail due to problem with some bug in my code which tries to workaround limitation of only visible content translation.
If you can provide me a link of subtitle file where you are consistently running into an issue, I’m happy to investigate further and try to fix it properly.
Regards, Akbar
I’ll try to save the file next time I have the same/similar issue although I am leaning toward point number two: “– Translation may be skipped for few lines if these are not of the language of the overall page/content.” If only with the technology we have today error messages couldn’t be more specific.
Yeah, you are right. Most of the error messages can be improved to guide user on what went wrong there. I will try to improve these messages in near future. Thanks for your suggestions and persistence.
Regards, Akbar
My “If only with the technology …” comment wasn’t intended as a criticism of you but rather the difficulty in narrowing some errors down – I assume that is not entirely the programmers failing.
I just translated 10 srt files and got the error message “Translation failed for more than 50% of lines. This
could be due to couple of reasons, like …” so I translated them individually to see which one was causing the message but they all translated without an error message that way. So likely points 2 and or 3 I suppose.
Thanks for the clarification and I totally see your point. The overall message can be improved for sure, but here are few more info to help you handle these errors better:
1) When you get the error message like “Translation failed for more than 50% of lines…” in a multi translation, the culprit is the file current selected and visible in the editor panel.
2) When a batch translation fails, you can still download and use few of the files which are already translated i.e. you don’t normally have to re-translate each and every file again.
Thank you for sharing your feedback and scenario. I will definitely try to improve the flow and error message in near future.
Regards, Akbar
HI.this translation was partialy translated and with many sincro issues
Balance_Translation
C5uHmydf4XZXXXXX
Invoice 44676
Sorry for the trouble. Looks like the re-try failed and messed up the timing sync. I will investigate what went wrong there, but have issued full refund to start with.
Regards, Akbar
Sadly lots of empty lines with Gemini Flash 2.0:
DTVPNiXXXXXXX
Sorry for the trouble Mike. I think this one is unfortunately the infamous misalignment issue of translated text. You can read more about the reason and solution (with built-in retry) here:
https://blog.syedgakbar.com/subtitles-translator-faq/#misaligned-translation
In case this turn out to be too tedious or beyond quick repair, please let me know and happy to issue full refund here.
Regards, Akbar
Hello! Deepseek translation for subtitles seems to skip some blocks/lines. Every 9, 10, or 50 ish lines.
Sorry for the trouble Brian! This is unfortunately a yet unsolved problem with these LLM based translators. You can read more about the reason and workarounds here:
https://blog.syedgakbar.com/subtitles-translator-faq/#misaligned-translation
If you run into a translation which beyond quick repair, please let me know the order number and I will issue full refund.
Regards, Akbar
How have recent updates to DeepSeek translator and Gemini models improved subtitle translation quality and user experience?
It depends on the underlying model of each translator. The newer models bring in better translation quality but at the increased overall cost. Also, it varies from language pair to pair, so I would suggest to explore this for a subset of your subtitles.
Regards, Akbar
I’d just like to say thanks for making the only one of these online subtitle translating tools that understands that line-break lives matter.
Thanks for the feedback Pedro. Yeah, it’s mostly due to the real world users like you who have forced me to support this in all the various translators 🙂
Regards, Akbar