3,207 Responses

  1. Hi there…Have you change anything in the program lately? I’m asking you because as i know before some 3-4 weeks the translation needed about 20 to 30 secs to translate the subs and 10 secs to be saved now the time of tranlation is almost the same as before but when i click ”save as” needs 30+ mins {thats the time i left it to download}and desperately i stopped it without a result!
    please inform me what is wrong with the program and can i fix it! Thank you.

    • adminDeveloper

      Well, it looks like some of the script responsible for downloading the file is failing. What browser your are using? Can you try any other browser Chrome, Firefox, IE, etc and see if that helps? If you are using Chrome or Firefox, do you have any ad-blocking extensions installed? If yes, can you temporarily try disabling those to see if that helps. Once I know what’s causing the failure, I will try debugging further.

      Regards, Akbar

  2. After the file is translated i download it and then upload it to youtube subtitles section… but after about 5 minutes the subtitles return back to english from whatever language it was on. How to solve this issues? thx

    • adminDeveloper

      Most probably the full file is not being translated before downloading. To fix this, when you upload the subtitles file and do the translation, scroll through the page and make sure all the subtitles are translated before downloading file (Google translator only translates content currently visible on the page). I hope this helps.

      Regards, Akbar

  3. Manny Jägerfeld

    Dear Akbar, Thank you, all so much, for this realy beautifully working, state-of-the-art tool. Works just like a charm. I now have translated asadora “Toto nee-chan”-episodes 73-156 (i. e. those which are not available anywhere) from Japanese into English, and all went smoothly. (Well, google-translated that is. 🙂 ) These episodes are rather short, like 200-plus captions, but I also tried two files with about 1500 caption, and none became truncated, or else not translated (which happens with Google-file-translate oftentimes). So, all is great. Thaaank yooou very much! Regards from Sweden, yours Manny Happy!

  4. Hi! thanks for answering, the problem was in the code that generates, in the preferences VCL I put the code UTF-8, I solve the problem / greetings

  5. Dedngerrog

    Bonjour / Hello – Il est impossible d’enregistrer la traduction / It’s impossible to save the traduction ! just “Loading”…..! Have you got an idea ?

    • adminDeveloper

      What browser you are using? Can you try with latest Chrome or Firefox, and please let me know if the problem persists.

      Regards, Akbar

  6. Kleine

    Hi, when I translate the subtitles on my iPad they are not saved as a file, but a webpage with all the text is displayed. Which makes it quite difficult to save for me, since I have to select all the text, which can’t be done at once and it spoiled some episodes for me. And I have to paste it into a different app and save it as an srt file to import it again in my video player app.

    Would it be possible to save the translations automatically to a file on iOS instead of showing a webpage with all the text?
    Thanks!

    • adminDeveloper

      I’m assuming you are using Safari browser. If yes, working around may not be simple on iOS device as they don’t have normal file system like Desktop one. Can you try with any other browser like Firefox, and see if that fix the problem?

      Regards, Akbar

  7. LeaveForKid

    Can you pls use deepl.com for the Translates? I mean, not for all languages. Its has a better translation

    • adminDeveloper

      Thanks for the suggestion. Unfortunately, they don’t have the free translation service, so can’t afford to do that for free.

      Regards, Akbar

  8. this translate in video not convinced language

    • adminDeveloper

      This works with only the .SRT subtitles files. If you have subtitles in any other format, you will first have to convert these to SRT format.

      Regards, Akbar

  9. hello / all the lines were translated / despite that / when the movie is playing, there are lines that do not appear. What can be happening? regards / PD / sub is English for Spanish / the sub in English plays perfect.

    • adminDeveloper

      Did you by any chance closed the Google translator bar before downloading the file? If yes, then this might be the problem. Make sure that all the subtitles lines are appearing translated when clicking Save-As button. If still experience problem, please let me know.

      Regards, Akbar

  10. gijoe543

    Does the SRT file after uploading you delete it? how..long?

    • adminDeveloper

      Yes, the uploaded files are removed immediately. Please check the Privacy Policy block above in FAQ section for details.

      Regards, Akbar

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