2,933 Responses

  1. maria ju ferreira

    coloquei uma SRT para traduzir do turco e não fez a respectiva tradução. Tb coloquei uma outra e deu esta mensagem:Failed to load all required files. Please try re-loading the web-page. O que pode ter acontecido?

    | Reply
    • Akbar

      Sorry for the trouble. It looks like some connectivity issues when loading the website. Are you trying to use Google Translate? In any case, I think if you just reload/refresh the web-page, it should fix itself.

      If the problem persists, please let me know what browser and operating-system you are using, and I will try to reproduce it on similar setup.

      Regards, Akbar

      | Reply
  2. Nadya

    Hi! Thanks for your nice translator! I want to report an error: i was translating from chinese with Deepseek, got a message “All subtitles tanslated”, but all of them stayed in chinese.

    | Reply
    • Akbar

      Thanks for reporting this back to me Nadya and apologies for the trouble. I see that one of your translation request failed, but then you were never charged for that. If you can share with me either the Order Number or the file-name where you had the problem, I can look into this issue promptly.

      I’m also happy to issue full refund once I get the detail of the order where you were having problem.

      Regards,
      Akbar

      | Reply
  3. Ky Le

    The tool: Subtitles Translator is malfunctioning. I am unable to translate the srt file from Chinese to English. Please fix this issue.

    | Reply
    • Akbar

      Sorry for the trouble Ky Le. May I know what translator you are using? If you can describe the problem in a bit more detail, I will try to fix that promptly.

      Regards, Akbar

      | Reply
  4. Wilson

    What a great service you’ve built, thank you so much for constructing this website!

    May I ask if it is possible to target only one specific language to translate if the source subtitle has multiple languages in it? For instance, I want to only translate words that are in Simplified Chinese into Traditional Chinese, from a subtitle file that also contains some English words in it, which I’d like to have them remain intact.

    | Reply
    • Akbar

      Thanks for the feedback Wilson.

      Interesting feature request you have. May I ask what translator you are using? If you are using any LLM based translators (Gemini, Chat-GPT, etc), you can also give “Additional Instructions” in “Prompt Extension” dialog. You can then instruct the translator to do something along these lines – a plain English instruction is enough. I’m not sure it’s going to work 100% correctly, but there are good chances that you may achieve some good results. Hope this helps.

      Regards, Akbar

      | Reply

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